Tru Med Spa SMS & Email Marketing Privacy Policy
1. Purpose & Compliance
Tru Med Spa uses SMS and email marketing to share promotions, appointment reminders, and important updates with clients. We adhere to industry best practices and legal guidelines, including the CAN-SPAM Act and TCPA (Telephone Consumer Protection Act) to ensure ethical communication.
2. Consent & Opt-In Requirements
- Clients must explicitly opt-in to receive marketing emails and SMS messages.
- Opt-in may occur via website sign-up, in-clinic consent forms, or at the time of booking.
- By providing a phone number or email, clients agree to receive promotional and transactional messages.
3. Message Content & Frequency
- SMS Marketing:
- Sent no more than 4x per month, focusing on exclusive promotions, appointment reminders, and important service updates.
- Includes a clear call to action and an option to opt-out at any time by replying “STOP”.
- Email Marketing:
- Sent 1-2x per week featuring promotions, skincare tips, new service announcements, and seasonal specials.
- Includes an unsubscribe link in every email per CAN-SPAM Act requirements.
4. Privacy & Data Protection
- Client information is never sold, shared, or used outside of Tru Med Spa’s communications.
- All email and SMS data are stored securely, following HIPAA-compliant protocols where applicable.
5. Opt-Out & Unsubscribe Policy
- Clients can opt-out of SMS by replying “STOP” at any time.
- Clients can unsubscribe from emails via the link provided in every marketing email.
- Opt-out requests are processed immediately, ensuring no further promotional contact.
6. Updates & Changes
Tru Med Spa reserves the right to update this policy as needed. Clients will be notified of any significant changes.
For any questions or concerns regarding our SMS and Email Marketing policies, please contact us at info@trumedspa.la.
